Established 1999
25+
Years of Experience
1000+
Projects Completed
3
Global Offices
50+
Expert Team Members

About ITSthe1

ITSthe1 is your premier partner for IT, Telecom & Hospitality Solutions in the Middle East, North Africa & Indian Ocean Islands. For over 25 years, we’ve been helping organizations navigate the digital landscape and achieve sustainable growth.

Our Story

ITSthe1 was formed in 1999 in the USA, with our headquarters established in Dubai, U.A.E. in 2003. We expanded our global presence with a branch office in London, U.K. and a dedicated development center in Sri Lanka.

What Sets Us Apart

Our approach is built on delivering solutions that are well researched, rigorously tested, and provide exceptional price-performance value. We achieve this through strategic partnerships with world-class technology leaders and continuous investment in cutting-edge technologies.

Our Core Services

  • Hospitality Technology - IPTV systems and guest management platforms
  • Cloud Services - AWS, Azure, and hybrid cloud solutions
  • Cybersecurity - Security frameworks and compliance solutions
  • Digital Solutions - Mobile apps, web platforms, and digital transformation
  • AI & Automation - Artificial intelligence and process automation
  • Enterprise Systems - ERP, CRM, and business management platforms

Our Vision

To be your Trusted Partner, in providing Effective Solutions, which help you achieve your goals.

Our Mission

Our philosophy centers on delivering solutions that are meticulously researched, rigorously tested, and provide exceptional price-performance value. We achieve this through strategic partnerships with world-class technology leaders and continuous investment in cutting-edge technologies and people.

Our Core Values

The principles that guide everything we do

Innovation

Pioneering cutting-edge technology solutions that transform businesses and create competitive advantages for our clients.

Excellence

Delivering superior quality in every project through rigorous testing, best practices, and continuous improvement.

Partnership

Building long-term relationships based on trust, transparency, and mutual success with our clients and partners.

Reliability

Ensuring consistent, dependable service delivery with 24/7 support and proactive maintenance across all solutions.

Our Journey

25+ years of innovation and growth

1999

Foundation in USA

ITSthe1 was established in the United States, beginning our journey as a technology solutions provider with a vision to bridge the digital divide.

2003

Middle East Expansion

Opened our headquarters in Dubai, UAE, strategically positioning ourselves to serve the rapidly growing Middle East market.

2005

Development Center

R&D and Development moved to Sri Lanka, establishing our dedicated development center in Colombo, scaling our technical capabilities and innovation capacity.

2008

European Presence

Established our London office to extend our reach across Europe and strengthen our global service capabilities.

2018

Digital Transformation Focus

Pivoted to become a comprehensive digital transformation partner, expanding into cloud services, AI, and hospitality technology.

2024

Industry Leadership

Recognized as a leading technology partner in the region, with over 1000 successful projects and continuous innovation in emerging technologies.

Global Presence

Serving clients across three continents

Dubai, UAE

Headquarters

ITSthe1 Solutions LLC

38th Floor, The One Tower
Barsha Heights, Dubai
United Arab Emirates

London, UK

European Office

ITSthe1 Solutions UK Ltd

71-75 Shelton Street
Covent Garden, London
WC2H 9JQ United Kingdom

Colombo, Sri Lanka

Development Center

ITSthe1 Solutions Pvt Ltd.

662B, Galle Road
Colombo 3, Sri Lanka