Overview
Introducing 1.TV by ITSthe1 Solutions—a comprehensive IPTV platform tailored for the hospitality, healthcare, education, maritime, and multi-dwelling unit (MDU) sectors. Designed to enhance guest and resident experiences while unlocking new revenue streams, 1.TV seamlessly integrates entertainment, information, and interactive services into a unified interface.
1.TV is an enterprise-grade IPTV middleware platform that transforms ordinary TVs into interactive digital experience hubs, delivering much more than entertainment—it enhances engagement, drives upselling, and strengthens your brand identity.
Fully Integrated Ecosystem
1.TV is natively integrated with:
- 1.Hotel – Our guest mobile app for service requests, bookings, digital key, and promotions
- 1.Support – The staff app for real-time service fulfillment and issue resolution
A single backend powers the IPTV interface, mobile guest app, and staff app—ensuring consistent branding, unified data management, and efficient operations.
Versatile Applications Across Industries
Hospitality
Elevate guest stays in hotels and resorts with:
- Personalized welcome messages and local attraction guides
- In-room service requests and dining reservations
- Spa bookings and excursion promotions
- Real-time housekeeping, maintenance, and concierge services
- Targeted cross-selling and guest feedback collection
Healthcare
Enhance patient comfort in hospitals by providing:
- Access to entertainment and health information
- Meal ordering and nursing requests
- Patient-specific messaging and comfort features
- Hospital information and recovery guidelines
- Bedside entertainment for patients
Education
Support student engagement in university accommodations with:
- Campus news, event schedules, and academic resources
- Access to campus services and helpdesk
- Educational VOD content and student communication
- Community updates accessible via the IPTV system
Maritime
Offer cruise ship passengers a rich media experience including:
- Live TV and excursion bookings
- Ship navigation updates and safety notices
- Content in multiple languages
- Advertising and partner promotions
MDUs & Corporate Guest Housing
Provide residents in apartment complexes with:
- Community announcements and maintenance requests
- Local service promotions and bill payment interface
- Internal communication tools through their televisions
Technical Architecture
IPTV Delivery
- Technology: Live TV and Video-on-Demand delivered over Ethernet/IP
- Quality: High-quality streaming with adaptive bitrate technology
- Reliability: Ensures reliable and efficient media streaming
Compatible Devices
- Hospitality Smart TVs: Samsung H-Series, LG Pro:Centric, Philips CMND with integrated set-top boxes (STBs)
- External STBs: Android or Linux-based set-top boxes
- Multi-Device Support: Works across various hospitality TV platforms
Deployment Options
- On-Premise: Complete control with local servers for enhanced security
- Cloud-Hosted: Scalable solutions with reduced infrastructure costs and remote access
- Hybrid: Flexible combination of on-premise and cloud deployment
Multi-Language Support
- Fully localizable content with comprehensive language support
- RTL (Right-to-Left) support for Arabic and other languages
- Region-specific content customization
Business Features & Benefits
Revenue Generation Engine
- In-House Promotions: Promote restaurants, spas, tours, and services
- Partner Advertising: Advertise local partners and third-party experiences
- Dynamic Upselling: In-room upselling with dynamic banners and targeted offers
- Service Integration: Direct booking and payment processing through TV interface
Enhanced User Engagement
- Custom Branding: Intuitive UI tailored to each property’s brand identity
- Interactive Features: Two-way interaction for service requests, surveys, and feedback
- Personalized Content: User-specific messaging and recommendations
- Behavioral Analytics: User behavior insights for targeted promotions
Admin Dashboard & Analytics
- Real-Time Insights: Live usage analytics and performance metrics
- Service Management: Service request logs and fulfillment tracking
- Engagement Tracking: Advertisement engagement and conversion analytics
- System Integration: PMS, HSIA, GRMS, CRM, and PoS integrations
Operational Efficiency
- Streamlined Service: Integration with existing Property Management Systems (PMS)
- Reduced Response Times: Automated service routing and staff notifications
- Centralized Management: Single dashboard for content and service management
- Data-Driven Decisions: Insights into user preferences and behavior patterns
Customization & UI Branding
Complete Brand Alignment
- 100% Customizable: Interface design aligned with your property’s look and feel
- Industry-Specific Themes: Different layouts for hotels, hospitals, cruise ships, and universities
- Multi-Layout Support: Chain brands with tiered offerings and varying requirements
- Professional Design: Our UI/UX design team ensures brand consistency across every screen
Flexible Configuration
- Modular Design: Works as standalone solution or integrated ecosystem
- Service-Specific Layouts: Customized interfaces based on user type (VIP, family, long-stay)
- Dynamic Content: Smart logic for relevant service display per guest profile
- Brand Consistency: Unified branding across IPTV, mobile app, and staff interfaces
Security, Control & Maintenance
Enterprise-Grade Security
- User Session Isolation: Privacy and compliance protection (especially healthcare)
- Content Access Control: Configurable permissions for adult channels and applications
- Data Protection: Enterprise-level encryption and secure data handling
- Compliance Ready: Meets industry-specific regulatory requirements
Comprehensive Support
- Annual Maintenance Contracts: 24/7 support with proactive monitoring
- Remote Diagnostics: Built-in support tools for faster issue resolution
- Continuous Updates: Regular feature updates and security patches
- Training & Onboarding: Comprehensive staff training and documentation
Integration Capabilities
Seamless Connectivity
- Property Management Systems: Native PMS integration for guest data
- Point of Sale: Direct integration with restaurant and retail systems
- Mobile Applications: Connected guest and staff mobile app ecosystem
- Third-Party Services: API-based integration with external service providers
1.Hotel & 1.Support Integration
1.TV is the central nervous system of a truly connected hospitality technology ecosystem:
- 1.Hotel Mobile App: Guests can mirror the TV interface, order room service, book treatments, or request checkout—all managed through unified backend
- 1.Support Staff App: Service requests from TV (towel refill, maintenance) are instantly routed to staff mobile app for rapid, trackable fulfillment
- Smart Logic: Relevant services displayed based on user type, device, and guest profile
Why Choose 1.TV by ITSthe1?
Proven Expertise
- 20+ Years Experience: IPTV and middleware development expertise
- Cross-Sector Knowledge: Hospitality, healthcare, education, enterprise, maritime
- Successful Deployments: Proven track record across multiple industries
Flexible Solutions
- Deployment Options: Cloud, on-premise, or hybrid configurations
- Scalable Architecture: From single properties to large chains
- Customization: Best-in-class customizability and personalization
Comprehensive Support
- Exceptional After-Sales: Dedicated support team and continuous optimization
- Flexible Pricing: Various pricing models and AMC-based support options
- Seamless Integration: Works with existing systems and ITSthe1 ecosystem
Ready to Transform Your Guest Experience?
Let us show you how 1.TV can transform your property’s in-room screens into a revenue-generating, brand-building, guest-pleasing digital platform.
Contact us at sales@itsthe1.com to schedule a live demo
Experience the future of hospitality technology with 1.TV by ITSthe1 Solutions—where entertainment meets engagement, and technology drives results.