Streamline Your Business with Microsoft Business Applications
Our Microsoft Business Applications services help organizations leverage the power of Dynamics 365 and Power Platform to optimize business processes, improve customer relationships, and drive operational efficiency.
Dynamics 365 Solutions
Customer Relationship Management (CRM)
Dynamics 365 Sales
- Lead and opportunity management
- Sales process automation
- Customer relationship tracking
- Sales analytics and forecasting
Dynamics 365 Customer Service
- Case management and resolution
- Knowledge base and self-service portals
- Omnichannel customer support
- Service analytics and reporting
Dynamics 365 Marketing
- Campaign management and automation
- Customer journey orchestration
- Event management and webinars
- Marketing analytics and ROI tracking
Enterprise Resource Planning (ERP)
Dynamics 365 Finance
- Financial management and reporting
- Accounts payable and receivable
- Budgeting and forecasting
- Compliance and audit management
Dynamics 365 Supply Chain Management
- Inventory and warehouse management
- Procurement and vendor management
- Production planning and control
- Quality management systems
Dynamics 365 Commerce
- Omnichannel retail experiences
- E-commerce platform integration
- Point of sale (POS) solutions
- Customer loyalty programs
Industry-Specific Solutions
Dynamics 365 for Healthcare
- Patient relationship management
- Care team collaboration
- Healthcare analytics
- Compliance and regulatory reporting
Dynamics 365 for Manufacturing
- Production planning and scheduling
- Quality control and compliance
- Asset management
- Supply chain optimization
Power Platform Services
Power Apps Development
Custom Business Applications
- Canvas apps for specific business needs
- Model-driven apps for complex data scenarios
- Mobile-responsive application design
- Integration with existing systems
App Modernization
- Legacy system replacement
- Process digitization
- User experience enhancement
- Performance optimization
Power Automate Solutions
Workflow Automation
- Business process automation
- Approval workflows
- Data synchronization
- System integration
Robotic Process Automation (RPA)
- Repetitive task automation
- Document processing
- Data entry automation
- Cross-system workflows
Power BI Analytics
Business Intelligence Solutions
- Interactive dashboards and reports
- Real-time data visualization
- Self-service analytics
- Mobile BI applications
Data Integration
- Multiple data source connections
- Data modeling and transformation
- Automated report generation
- Embedded analytics
Power Virtual Agents
Chatbot Development
- Customer service automation
- FAQ and support bots
- Lead qualification bots
- Internal help desk automation
Implementation Services
Planning & Strategy
- Business Process Analysis: Current state assessment and optimization opportunities
- Requirements Gathering: Detailed functional and technical requirements
- Solution Architecture: Scalable and integrated solution design
- Project Planning: Detailed implementation roadmap and timeline
Configuration & Customization
- System Configuration: Setup and configuration of Dynamics 365 modules
- Custom Development: Tailored solutions for unique business requirements
- Data Migration: Secure transfer of existing business data
- Integration: Connecting with existing systems and third-party applications
Training & Adoption
- End-User Training: Comprehensive training programs for all user levels
- Administrator Training: Technical training for system administrators
- Change Management: Support for organizational change and adoption
- Documentation: Custom user guides and best practices
Integration Services
Microsoft 365 Integration
- Teams Integration: Collaboration within business applications
- Outlook Integration: Email and calendar synchronization
- SharePoint Integration: Document management and collaboration
- Power Platform Connectivity: Seamless data flow between applications
Third-Party Integrations
- ERP Systems: Integration with existing enterprise systems
- E-commerce Platforms: Online store connectivity
- Financial Systems: Accounting and financial software integration
- Marketing Tools: Email marketing and lead generation platforms
Support & Optimization
Managed Services
- 24/7 System Monitoring: Proactive monitoring and maintenance
- Performance Optimization: Regular system tuning and optimization
- Security Management: Ongoing security updates and compliance
- User Support: Help desk support for business application users
Continuous Improvement
- System Health Checks: Regular assessment of system performance
- Feature Updates: Implementation of new Microsoft features
- Process Optimization: Ongoing business process improvement
- Analytics & Reporting: Performance metrics and ROI analysis
Industry Solutions
Small & Medium Business
- Business Central: Complete ERP solution for SMBs
- Customer Engagement: Integrated CRM and marketing solutions
- Power Platform: Low-code solutions for process automation
Enterprise Organizations
- Dynamics 365 Enterprise: Comprehensive business application suite
- Advanced Analytics: AI-powered insights and predictions
- Global Deployments: Multi-region and multi-currency implementations
Non-Profit Organizations
- Dynamics 365 for Nonprofits: Specialized solutions for non-profit sector
- Fundraising Management: Donor relationship and campaign management
- Grant Management: Grant tracking and reporting solutions
Benefits
- Unified Platform: Integrated business applications on a single platform
- Scalability: Solutions that grow with your business
- AI-Powered Insights: Built-in artificial intelligence for better decision-making
- Mobile Accessibility: Access business data and processes from anywhere
- Cost Efficiency: Reduced total cost of ownership compared to disparate systems
Service Packages
Starter Package
- Single Dynamics 365 application implementation
- Basic configuration and setup
- End-user training
- 3-month support
Professional Package
- Multiple application integration
- Custom development and workflows
- Advanced training and change management
- 12-month support and optimization
Enterprise Package
- Complete business application transformation
- Advanced AI and analytics implementation
- 24/7 managed services
- Ongoing optimization and enhancement
Getting Started
Schedule a business applications assessment to understand how Microsoft Dynamics 365 and Power Platform can transform your business processes and drive operational excellence.